Where is my confirmation?

If you made an order and have not yet received an email with your confirmation, please let us know. We would be happy to resend your confirmation.

There are a few reasons why you might not have received your tour confirmation.

  1. (Most Common) It is in your spam folder.
  2. You entered your email address wrong. This happens often. To check this, see if you received a receipt after ordering. If so, then we should have your correct email address.
  3. We have not completed your confirmation yet. Some reservations take longer depending on availability and scheduling.

Has it been 24 hours? We would love to have your confirmation back to you immediately, but occasionally it takes some time. If it has been 24 hours, please contact us and we will get back to you right away.

Contact us by emailing aloha@pearlharbor.org